Privacy Policy

1. Introduction

This Privacy Policy explains how Ally Corporation ("Company", "we", "our", "us") collects, uses, and protects your personal data when you use our platform ("Platform").

We are committed to protecting your privacy and complying with the General Data Protection Regulation (EU) 2016/679 (GDPR) and French data protection laws.

2. Data We Collect

We may collect and process the following types of personal data:

• Account Information: email, username, password, age verification details.
• Payment Information: billing details, transaction records (processed by secure third-party payment providers, not stored by us).
• Usage Data: chat activity, credit usage, preferences, session logs.
• Technical Data: IP address, browser type, device, operating system, cookies.
• Support Data: correspondence with our support team (help@kyynk.com).

3. How We Use Your Data

We use your personal data for the following purposes:

• To provide and operate the Platform (chat, credits, media access).
• To process payments and manage credit balances.
• To verify user age and identity (18+ compliance).
• To ensure platform security and prevent fraud or abuse.
• To comply with legal obligations (e.g., financial reporting, law enforcement requests).
• To improve our services and user experience.
• To provide customer support and respond to inquiries.

4. Legal Basis for Processing

We process your personal data under the following legal grounds:

• Performance of Contract: to deliver services you purchase.
• Legal Obligation: to comply with financial, regulatory, and age-verification laws.
• Legitimate Interests: to ensure safety, security, and improvement of our services.
• Consent: for optional data (e.g., cookies, marketing).

5. Sharing of Data

We do not sell your personal data.

We may share data with:

• Payment providers (e.g., Stripe, CommerceGate) to process transactions.
• Service providers (e.g., hosting, email delivery, analytics) under strict confidentiality agreements.
• Authorities where required by law or legal process.

6. International Transfers

Your data may be stored or processed outside the European Economic Area (EEA).

In such cases, we ensure adequate safeguards (Standard Contractual Clauses or equivalent).

7. Data Retention

• Account data: retained as long as your account is active.
• Transaction records: kept for up to 10 years (legal obligation).
• Support requests: kept for up to 3 years.
• After account deletion, we delete or anonymize personal data except where retention is legally required.

8. Your Rights (GDPR)

As a user, you have the following rights:

• Access: obtain a copy of your personal data.
• Rectification: correct inaccurate or incomplete data.
• Erasure: request deletion of your data ("right to be forgotten").
• Restriction: limit the processing of your data.
• Portability: receive your data in a structured, machine-readable format.
• Objection: object to processing based on legitimate interests.
• Withdraw consent: withdraw consent at any time (for optional processing).

You can exercise these rights by contacting us at help@kyynk.com.

9. Security Measures

We use industry-standard security measures, including:

• Encrypted connections (SSL/TLS).
• Secure password hashing.
• Restricted access to sensitive data.
• Regular monitoring for security breaches.

However, no system is 100% secure. Users are responsible for keeping login credentials confidential.

10. Cookies & Tracking

The Platform uses cookies and similar technologies to:

• Maintain sessions and login functionality.
• Track credit usage and service performance.
• Analyze usage patterns to improve services.

Users may manage cookie preferences via browser settings.

11. Age Restriction

The Platform is strictly for users 18 years and older.

We may request age/identity verification before granting access.

12. Changes to this Policy

We may update this Privacy Policy from time to time.

We will notify users of significant changes via the Platform or email.

13. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us at: